Description

LOCATION/FACILITY: The Heart Hospital Baylor, Frisco, Texas

This role will be located in Dallas for training and until The Heart Hospital Baylor in Frisco, Texas is opened in March 2026.

SPECIALITY/DEPARTMENT PRACTICE: Thoracic Outlet Syndrome - Outpatient

SHIFT/SCHEDULE: FT, 8-hour days, Monday-Friday, 8:00 a.m.-5:00 p.m.

The Program Manager is accountable for strategic design, implementation and management of programs and initiatives. Builds relationships with key stakeholders including employees, executives and vendor partnerships.

ESSENTIAL FUNCTIONS OF THE ROLE

• Provides high level oversight of all vendor relationships to ensure alignment with and knowledge of key strategies. Negotiates vendor contracts and measures vendor administration and performance to performance guarantees.
• Designs functional area Programs to help attraction, retention and motivation of a high quality and high performing workforce.
• Manages initiatives and functional area projects including program changes, ongoing education efforts, operations and vendor transitions to ensure employee expertise, smooth transitions and efficient and effective routine operations.
• Facilitates integration and transition in merger partnerships. Identifies cost effective solutions to effectively manage the programs delivered to employees to provide the most value for the dollars spent.
• Consults with all levels of organization on business and employee needs in order to help strategic business goals. Evaluates processes and procedures to identify opportunities for process improvement.

KEY SUCCESS FACTORS

• Ability to establish and maintain effective professional relationships across organizational lines.
• Ability to develop and implement short and long range organizational goals, targets, strategic plans, policies, and operating procedures.
• Ability to stabilize multiple demands and respond to time constraints
• Ability to know, optimize and document complex processes.
• Must be able to communicate thoughts clearly; both verbally and in writing.
• General computer skills, including but not limited to: using required software applications, data entry, information security, electronic medical documentation, hand held scanning and email.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

Qualifications - External

• Bachelor's degree for this role.
• Your major field of study should be Nursing.
• At least (3) years of relevant experience to the position.
• Registered Nurse license (RN)
• Basic Life Support (BLS) or BLS within 30 days of hire or transfer.