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- Vice President, Nursing Operations and Patient Care Services
Description
Location: Chicago, Illinois
Business Unit: Rush University Medical Center
Department: Vice President-Nursing Admin
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00 AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $275,000 - $325,000 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
The Vice President, Nursing Operations and Patient Care Services will serve as an executive-level partner to the Senior Vice President and Chief Nursing Officer. This role will aid in the establishment and execution of strategic goals and priorities as well as oversight of key business drivers, service-line leaders, performance metrics, and operating components. The Vice President’s scope will include oversight over inpatient units and additional areas of nursing oversight at the RUMC campus. The individual in this role will exemplify the Rush mission, vision, and values, acting in accordance with Rush policies and procedures.
Competencies:
Strategic Vision and Execution: Demonstrates exceptional strategic thinking and planning abilities, effectively solving complex problems while consistently modeling, supporting, and promoting the Rush mission, vision, and values.
Influence and Conflict Resolution: Proven track record of positively influencing behavior and outcomes, adeptly resolving conflicts, and fostering a collaborative and productive work environment.
Decisive Leadership: Exhibits the ability to make difficult decisions with confidence, handling politically sensitive matters with tact, professionalism, and sound judgment.
Talent Development and Management: Strong acumen and passion for people development and talent management, driving a culture of continuous learning, professional growth, and high performance.
Process Improvement Expertise: Demonstrates a deep understanding of process improvement methodologies, leading initiatives that enhance operational efficiency and quality of care.
Emotional Intelligence and Professional Maturity: High level of emotional intelligence, displaying professional maturity, empathy, and the ability to build strong relationships with diverse stakeholders.
Exceptional Communication Skills: Excellent communication skills, including written, interpersonal, and public speaking, effectively conveying ideas and information to various audiences.
Healthcare Finance and Business Acumen: Exceptional understanding of volatile healthcare environments. Ability to lead through challenges to maintain strong financial performance.
Evidence-based practice and Implementation Science: Working knowledge of EBP and implementation science principles that foster translation of research to the point of clinical care.
Culture building and development: Demonstrates ability to lead, change, develop strong positive cultures using principles from just culture, HRO, safety and wellbeing.
Responsibilities:
Strategic Leadership:
Partner with the Chief Nursing Officer on the development and execution of the nursing strategic plan to align with the system mission, goals, and values.
Regularly communicate the nursing vision to all levels of the organization to foster a shared sense of purpose and ensure services maintain and enhance Rush’s mission, vision, and values.
Translate the Rush nursing vision into measurable goals and sustainable programs.
Identify opportunities to improve patient care across the care continuum.
Lead the evaluation, selection, and integration of healthcare technology and information management systems.
Ensure Magnet principles and designation are sustained and support re-designation preparation.
Operational Leadership:
Provide direct oversight of all nursing operations, ensuring fiscal efficiency and staff management.
Lead program management, implementation, and evaluation efforts for areas of responsibility.
Ensure compliance with accreditation standards and regulatory requirements.
Promote patient safety, high reliability of processes, and quality outcomes.
Maintain an environment that supports innovation, research, evidence-based practice, and quality and safety initiatives.
People Leadership:
Foster a positive and inclusive organizational culture that promotes operational excellence, professional growth, collaboration, and commitment to Rush’s mission, vision, and values.
Lead aspects of human resources, including leader and staff coaching, development, competency assessment, and productivity enhancement utilizing a just culture apporach.
Work with human resources to implement strategies to attract, retain, and develop top talent.
Lead and oversee nursing employee engagement initiatives, ensuring that nursing staff and leaders are motivated, satisfied.
Financial Management:
Create and manage capital and operational budgets, focusing on staffing effectiveness indicators, core/contingency implementation, predictive staffing modeling, productivity, and premium pay management.
Evaluate opportunities to enhance revenue and reduce expenses without sacrificing quality.
Ensure financial targets are met and maintain fiscal stewardship.
Performance & Quality Improvement:
Fosters a culture of continuous quality improvement and patient safety through the utilization of evidence-based practices and implementation science principles.
Lead the integration and implementation of evidence-based practices to enhance performance and quality improvement initiatives. Ensure that clinical and operational decisions are informed by the latest research and best practices.
Collaborate with key quality committees to lead the development, monitoring, and reporting of key quality metrics and policies to ensure high standards of patient care.
Partner with the patient experience team and nursing leaders to lead the development and execution of strategies to improve patient experience.
Ensure ongoing clinical compliance and readiness with accreditation standards and regulatory requirements.
Fosters a performance and safety culture based upon the principles of high reliability.
Growth & Collaboration:
Develop collaborative relationships with national, community, nursing, clinical, and professional organizations.
Establish and maintain a strong partnership with the university to create a pipeline for hiring and retaining new nursing graduates. Develop and implement programs that support the transition of new graduates into the Rush system, including mentorship, residency
programs, and ongoing professional development opportunities.
Partner with hospitals and clinics across the Rush system to ensure operational nursing alignment.
Support organizational goals, standards, and business strategies.
Engage with key stakeholders, including patients, families, staff, and community partners, to gather insights and feedback that inform strategic decisions and improve patient care.
Other information:
Qualifications:
Master’s degree in nursing or related field required.
Minimum fifteen (15) years of experience in a hospital or academic medical center, with a minimum of seven (7) years of documented leadership experience with progressive responsibility.
National certification is required within 12 months of hire and/or promotion.
Preferred: Earned doctorate, FACHE certification, Professional in Project Management certification (PMP), Lean Six Sigma Green or Black belt.
Current and active Illinois nursing license (in good standing) required, or eligibility to obtain an Illinois nursing license within a specified timeframe upon hire.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
