Description

Maximus currently looking for a Case Manager (Client Advocate) to support the Maximus Montana Employment and Training Project in Helena, MT. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, and retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.

                                        ** This is a hybrid position in our Helena, MT office location. **

Why Maximus?

• Competitive Compensation - Quarterly bonuses based on performance included
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions
• Tuition Reimbursement - Invest in your ongoing education and development
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs
• Professional Development Opportunities- Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

• Promote working relationships with customers and monitor engagement and progress
• Liaison with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility
• Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services
• Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs)
• Maintain accurate and timely case notes on all customer contacts and document activities
• Share information about outreach and engagement efforts with project staff
• Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider

Minimum Requirements:

• High School Diploma
• 2-4 years of experience
• Case Management experience preferred
• Strong knowledge of Microsoft Office Suite preferred
• Prior experience working with a diverse population preferred
• Prior experience with CHIMES-EA system preferred
• Experience in developing Employability or Service Plans (ESP) for clients preferred
• Comfortable working in a fast pace office environment preferred
• Must live in or near Helena, MT